Optimize team output with intelligent task routing and easy capacity planning
Simplify and streamline marketing work requests
Automate task routing for greater efficiency
Prioritize, assign and easily manage tasks and teams
Discover a fast and easy way to fulfill work requests and intake forms
Centralized requests provide a single source of truth, making management easier from A to Z and ensuring proper resource allocation for future marketing activities.
- Smart intake request forms
- Natively integrated work queue
- Trackable tasks and projects
Ensure all requests are fielded by the appropriate marketing resources
Based on a powerful, pre-defined rules engine, each work request is automatically routed and assigned to a specific team or individual based on its attributes.
- Customizable templates
- Response & resolution tracking
- Workflow optimization
Enjoy an easy-to-use interface with complete visibility across all marketing operations
For full transparency into task progress, drag-and-drop capabilities make it easy to see what’s overdue, in-progress, or coming up soon so teams can quickly respond to shifting priorities.
- Kanban boards
- Easy reassignment
- Resource bandwidth (planned vs. available)
Monitor team capacity, hit every deadline and report on team SLAs
Performance analysis, bottleneck identification and workflow improvements are just a few benefits of setting up and measuring Service Level Agreements (SLAs) for incoming work requests with Welcome.
- SLA creation
- Time tracking & reporting
- Results-based planning
Loved by marketers just like you
"Welcome is a great tool for marketers to run campaigns effectively and efficiently. It gives control to the marketer and helps in immediate campaign execution by reducing the time spend on operational work."
Product Management/Marketing, Services Industry
Ready to give it a try?
Find out how Welcome is helping the world's top marketers conquer their ever-growing work request queues.