Customer Success at Optimizely

Our Customer Success Team maintains a culture of collaboration, learning and growing, leveraging our global scale, experience, tools and technology to drive quality and efficiency.

Customer Success = Optimizely's success

There's a good reason one of our behaviors is "Focus on customer outcomes." At Optimizely, we tie our outcomes to customer outcomes. It’s all about the ongoing impact we make for our customers and ourselves.

Trusted by 9,000+ businesses and millions of happy customers

As part of the CSM team, you have a lot of autonomy over your work to manage clients and achieve your goals how you see fit. As you represent the voice of the customer internally, you'll get to collaborate with internal teams to help shape and improve the customer's experience with Optimizely!

Audrey Hungerman
Senior Customer Success Manager

I love being a part of a team that supports and inspires me to strive to be my best. We get to help some of the world's most innovative companies optimize and deliver the best digital experiences, which offers new and exciting learning opportunities every day.

Ivan Cheung
Customer Success Manager
Ivan Cheung

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