COVID-19: Returning to a new normal
Reflect on how businesses survived, how they can continue to leverage experimentation to improve operations and how we all can better prepare going forward.Whether businesses are staying virtual, going back in-person or embracing a hybrid of the two—they need to be prepared for the changing needs of their customers. The best way to do that is through experimentation.
With the COVID-19: Returning to a new normal eBook, you’ll find:
- A review of how different holiday shopping looked for shoppers
- Data on industry performance from 2020 to 2021
- Changing trends in the digital space and customer needs